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Privacy Policy

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The purpose of this notice is to inform you of the data relating to you that we collect and use in connection with this website and the uses (including disclosures to third parties) we make of such data.

General statement

We, at Infinity Lifts, take our responsibilities under applicable data protection law, including the EU General Data Protection Regulation and implementing legislation such as the Data Protection Act 2018, very seriously. The purpose of this notice is to inform you of the data relating to you that we collect and use in connection with this website and the uses (including disclosures to third parties) we make of such data. By using our website, you are agreeing to be bound by this Policy.

 

If you have any questions about our use of your personal data, please contact info@infinitylifts.ie

 

Collection and use of personal information

We need your personal data to provide you with the following services:

 

  • Lift and escalator Installations and testing

  • Lift and escalator Service and Repairs

  • Lift and escalator Refurbishments

  • Lift and escalator Technical guidance as required.

The basis for processing this information is to process any enquiry or request which we receive and for keeping records of correspondence.

 

1. Website

Infinity Lifts does not collect any personal data about you on this website, apart from information which you volunteer when we receive an email to our General Enquiries (info@infinitylifts.ie) or individual employee’s inbox. This personal data may include:

  • your name and contact details, including your address, phone number and email address contained with your email signature.

 

2. Processing an order

When we receive an order, we need your personal information to establish who the contract is with and to contact you to fulfil our obligations under the contract, including sending you order receipts, order confirmations and to arrange the delivery of the goods you have purchased.

When we receive an order, we have a legal obligation to issue you an invoice for the goods you have purchased from us.

 

3. Telephone query

When we receive a telephone call from you, we may collect your name, contact telephone number(s) and any other information which you provide during our conversation. We do not record telephone calls. We do not process orders over the telephone.

 

Collection and use of technical information

When you visit our website, the following information is retained about that visit:

  • the IP address of the visitor’s web server

  • the top-level domain name used (for example .i.e., .com, .org, .net)

  • the previous website address from which the visitor reached us including any search terms used

  • Google analytics which show the traffic of visitors around this web site (for example pages accessed and documents downloaded)

  • the type of web browser and operating system used by the website visitor.

 

Infinity Lifts will make no attempt to identify individual visitors, or to associate the technical details listed above with any individual. It is the policy of Infinity Lifts never to disclose such technical information in respect of individual website visitors to any third party (apart from our internet service provider, which records such data on our behalf and which is bound by confidentiality provisions in this regard), unless obliged to disclose such information by law. The technical information will be used only by Infinity Lifts, and only for statistical and other administrative purposes.

The legal bases on which we process your personal data are that this is necessary for:

  • our legitimate interests in conducting our business in ensuring the proper management and functioning of Infinity Lifts. We will not process your personal data for these purposes if to do so would constitute an unwarranted interference with your own interests, rights and freedoms

  • compliance with a legal or regulatory obligation that applies to us; and

  • the performance of a contract with you or in order to take steps at your request prior to entering into a contract.

 

Recipients of Personal Data

We may disclose your personal data to other organisations in connection with the above purposes, including:

  • to third parties who we engage to provide services to us in connection with this website, such as outsourced service providers, IT services providers, professional advisers and auditors

  • to competent regulatory authorities and bodies as requested or required by law; and

  • digital marketing and analytics service providers.

 

Requirement to provide personal data

You are not under a statutory or contractual obligation to provide us with any personal data. However, where you submit a query to us in the ‘Contact Us’ section of our website we will ask you to provide certain information, such as your name and email address. If you do not provide this information, we may not be in a position to process your request.

Your rights

You have the following rights, in certain circumstances and subject to certain restrictions, in relation to your personal data:

  • Right to access the data - You have the right to request a copy of the personal data that we hold about you, together with other information about our processing of that personal data.

  • Right to rectification - You have the right to request that any inaccurate data that is held about you is corrected, or if we have incomplete information you may request that we update the information such that it is complete.

  • Right to erasure - You have the right to request us to delete personal data that we hold about you. This is sometimes referred to as the right to be forgotten.

  • Right to restriction of processing or to object to processing - You have the right to request that we no longer process your personal data for particular purposes, or to object to our processing of your personal data for particular purposes.

  • Right to data portability - You have the right to request us to provide you, or a third party, with a copy of your personal data in a structured, commonly used machine-readable format.

  • If you wish to exercise any of the rights set out above, please contact info@infinitylifts.ie.

 

 

Updates

We may occasionally update this policy. We encourage you to periodically review this policy for the latest information on our privacy practices.

Queries and Complaints

If you have any queries or complaints in connection with our processing of your personal data, you can contact us at info@infinitylifts.ie.

 

You also have the right to lodge a complaint with the Irish Data Protection Commission if you are not happy with the way we have used your information or addressed your rights. Details of how to lodge a complaint can be found at on the Data Protection Commissioner website or call the Data Protection Commissioner at 353 (0)761 104 800.

 

 

Glossary of technical terms used

Web browser: The piece of software you use to read web pages. Examples are Google Chrome, Microsoft Internet Explorer, Firefox, Safari and Opera.

IP address: The identifying details for your computer, or your internet company’s computer, expressed in "internet protocol" code (for example 192.168.72.34). Every computer connected to the web has a unique IP address, although the address may not be the same every time a connection is made.

 

Cookies

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This Cookies Policy explains what Cookies are and how We use them. You should read this policy so You can understand what type of cookies We use, or the information We collect using Cookies and how that information is used.

Cookies do not typically contain any information that personally identifies a user, but personal information that we store about You may be linked to the information stored in and obtained from Cookies. For further information on how We use, store and keep your personal data secure, see our Privacy Policy.

We do not store sensitive personal information, such as mailing addresses, account passwords, etc. in the Cookies We use.

Interpretation and Definitions

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interpretation

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The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

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Definitions

For the purposes of this Cookies Policy:

  • Company (referred to as either "the Company", "We", "Us" or "Our" in this Cookies Policy) refers to Infinity Lifts Ltd, Fergus Lodge, Clon Rd, Cappahard, Ennis, Co. Clare, V95 K4KD, Ireland.

  • Cookies means small files that are placed on Your computer, mobile device or any other device by a website, containing details of your browsing history on that website among its many uses.

  • Website refers to Infinity Lifts, accessible from https://infinitylifts.ie/

  • You means the individual accessing or using the Website, or a company, or any legal entity on behalf of which such individual is accessing or using the Website, as applicable.

The use of the Cookies

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Type of Cookies We Use

Cookies can be "Persistent" or "Session" Cookies. Persistent Cookies remain on your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close your web browser.

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We use both session and persistent Cookies for the purposes set out below:

Necessary / Essential Cookies

Type: Session Cookies

Administered by: Us

Purpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services.

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Cookies Policy / Notice Acceptance Cookies

Type: Persistent Cookies

Administered by: Us

Purpose: These Cookies identify if users have accepted the use of cookies on the Website.

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Functionality Cookies

Type: Persistent Cookies

Administered by: Us

Purpose: These Cookies allow us to remember choices You make when You use the Website, such as remembering your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter your preferences every time You use the Website.

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Tracking and Performance Cookies

Type: Persistent Cookies

Administered by: Third-Parties

Purpose: These Cookies are used to track information about traffic to the Website and how users use the Website. The information gathered via these Cookies may directly or indirectly identify you as an individual visitor. This is because the information collected is typically linked to a pseudonymous identifier associated with the device you use to access the Website. We may also use these Cookies to test new advertisements, pages, features or new functionality of the Website to see how our users react to them.

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Targeting and Advertising Cookies

Type: Persistent Cookies

Administered by: Third-Parties

Purpose: These Cookies track your browsing habits to enable Us to show advertising which is more likely to be of interest to You. These Cookies use information about your browsing history to group You with other users who have similar interests. Based on that information, and with Our permission, third party advertisers can place Cookies to enable them to show adverts which We think will be relevant to your interests while You are on third party websites.

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Social Media Cookies

Type: Persistent Cookies

Administered by: Third-Parties

Purpose: In addition to Our own Cookies, We may also use various third parties Cookies to report usage statistics of the Website, deliver advertisements on and through the Website, and so on. These Cookies may be used when You share information using a social media networking website such as Facebook, Instagram, Twitter or Google+.

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Your Choices Regarding Cookies

If You prefer to avoid the use of Cookies on the Website, first You must disable the use of Cookies in your browser and then delete the Cookies saved in your browser associated with this website. You may use this option for preventing the use of Cookies at any time.

If You do not accept Our Cookies, You may experience some inconvenience in your use of the Website and some features may not function properly.

If You'd like to delete Cookies or instruct your web browser to delete or refuse Cookies, please visit the help pages of your web browser.

For the Chrome web browser, please visit this page from Google: https://support.google.com/accounts/answer/32050

For the Internet Explorer web browser, please visit this page from Microsoft: http://support.microsoft.com/kb/278835

For the Firefox web browser, please visit this page from Mozilla: https://support.mozilla.org/en-US/kb/delete-cookies-remove-info-websites-stored

For the Safari web browser, please visit this page from Apple: https://support.apple.com/guide/safari/manage-cookies-and-website-data-sfri11471/mac

For any other web browser, please visit your web browser's official web pages.

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More Information about Cookies

You can learn more about cookies: What Are Cookies?.

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Contact Us

If you have any questions about this Cookies Policy, You can contact us:

 

Last updated: March 2021

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